Terms and Conditions

Welcome to Nova Carpet Cleaning Rosebery! These terms and conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by the following terms: If you do not agree with these terms, please do not use our website or services.

1. Service Agreement:

By scheduling our carpet cleaning services, you enter into an agreement with Nova Carpet Cleaning Rosebery. We will provide the agreed-upon services in a professional and timely manner.

2. Pricing and Payment:

The pricing for our services is outlined on our website. Payment is due upon completion of the services, unless otherwise agreed upon. We accept various forms of payment, and details are securely processed through our payment gateway.

3. Appointment Scheduling:

We strive to accommodate your preferred appointment time, but availability may vary. We will confirm the scheduled appointment, and it is your responsibility to provide accurate information for successful service delivery.

4. Cancellation and Rescheduling:

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

5. Satisfaction Guarantee:

We aim to provide high-quality carpet cleaning services. If you are not satisfied with the results, please contact us within 48 hours of service completion, and we will work to address your concerns.

6. Liability:

While we take utmost care in providing our services, Nova Carpet Cleaning Rosebery is not liable for any damages to property or belongings. Please remove valuable items and fragile objects from the cleaning area before our technicians arrive.

7. Access to Premises:

You agree to provide our technicians with access to the premises at the scheduled appointment time. If access is denied or delayed, additional fees may apply.

8. Website Content:

The content on our website is for informational purposes only. We reserve the right to modify, update, or remove content without notice.

9. Intellectual Property:

All content and materials on our website, including but not limited to text, images, logos, and graphics, are the property of Nova Carpet Cleaning Rosebery. Unauthorised use or reproduction is prohibited.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at info@novacarpetcleaningrosebery.com.au.

Thank you for choosing Nova Carpet Cleaning Rosebery!